HA Status Page
Zscaler
Last 30 Days
Incidents in the last 30 days
Website Accessibility and Email Delivery Degradation in the US and EMEA Data Centers for a Public IP Subnet
Zscaler is aware of and currently investigating website accessibility and email delivery degradation associated with an external reputation-based filtering service affecting a public IP subnet range. The impacted IP subnet has been flagged by a third-party reputation provider, which is preventing access to certain websites and causing email delivery failures to some destinations. Zscaler is actively engaged with the third-party reputation provider to expedite removal of the impacted subnet. At this time, there is no estimated time to resolution; however, mitigation actions are being evaluated to reduce customer impact.Zscaler continues to closely monitor the situation and will provide updates as more information becomes available. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.
Atlanta II Datacenter Issue
Zscaler is currently investigating reports of an issue with its Atlanta II datacenter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and updates will be posted there as they become available.
Rio de Janeiro I Datacenter Issue
Zscaler has detected an issue with its Rio de Janeiro I datacenter and is currently investigating the matter. If you’re currently experiencing any traffic impacting issues please failover to your secondary DC or any other alternate DC. For more information, please refer to the following support article. We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.